The Standard of Responsibility (Returns & Exchanges)

At Solus Legion, we build gear for those who take personal responsibility. We stand behind the quality of every item that leaves our facility. To maintain our streamlined fulfillment model and keep our focus on creating premium gear, we adhere to the following return and exchange protocols.

THE SUSTAINMENT GUARANTEE (DEFECTS & DAMAGE)

If we miss the mark, we make it right. If your gear arrives damaged, defective, or with a manufacturing error (e.g., a print issue), we will issue a replacement at zero cost to you.

  • Action: Submit a report via the form below within 30 days of delivery.
  • Evidence: Please include a clear photo of the defect.
  • Resolution: Once verified, a new item will be dispatched to your location immediately.

SIZING EXCHANGES

Gear that doesn't fit is useless. To ensure you have the right kit for the mission, we offer Free Sizing Exchanges.

  • Window: Request must be submitted within 30 days of delivery.
  • Condition: Items must be in original, unworn condition with all tags attached and in original packaging.
  • Cost: Solus Legion covers the cost of the exchange shipping to get the right size in your hands.

RETURNS (NON-DEFECT)

If you wish to return an item for a refund (buyer's remorse or change of mind), the following protocol applies:

  • Window: Must be initiated within 30 days of delivery.
  • Condition: Items must be returned in original packaging with all tags attached. We cannot accept returns on gear that has been washed, worn, or modified.
  • Refund: The cost of the return shipping label will be deducted from your final refund amount.

RETURN REQUIREMENTS CHECKLIST

Before submitting your request below, ensure your gear meets the Legion Standard for returns:

  1. Timeline: Within 30 days of the delivery date.
  2. Integrity: Unwashed and unworn.
  3. Packaging: Original bag/packaging must be included.
  4. Identification: All original tags must be attached to the garment.

Items returned that do not meet these criteria will be rejected and sent back to the sender at their expense.

HOW TO INITIATE A REQUEST

  1. Submit the Form: Complete the "Submit a Return" form below with your Order # and email.
  2. Await Approval: Our support team will review your request within 24–48 hours.
  3. Deploy: Once approved, you will receive a shipping label and instructions via email.